Refund policy

 

Our Commitment to Quality

At Tempr Golf, we are dedicated to providing high-quality golf apparel that meets your expectations. We stand by our products and aim to ensure your complete satisfaction.

Return Eligibility

Returns are allowed within 45 days from the original purchase date if the items are unwashed, unworn, and in brand-new condition, with all original tags and components still attached.

To be eligible for a return, your item must meet the following conditions:

• It must be damaged or defective when you receive it.

• It must remain unused and in the same condition as when you received it.

• It must be in the original packaging.

How to Initiate a Return

1. Contact Us: Please contact our customer service team within 45 days of receiving your item to initiate a return. You can reach us at contact@temr.golf.

2. Provide Details: Be prepared to provide your order number, a description of the defect or damage, and photos if possible.

3. Return Authorization: Our team will review your request and, if approved, will provide you with a Return Authorization Number and further instructions.

Processing Your Return

• Inspection: Once we receive your returned item, we will inspect it to confirm the defect or damage.

• Approval: If the return is approved, we will process a refund to your original method of payment. Please note that it may take some time for the refund to appear on your statement.

Non-Returnable Items

Please note that we do not accept returns for items that are not defective or damaged. Items that do not meet these criteria will not be eligible for a refund.

Shipping Costs

• We will cover the cost of return shipping for defective or damaged items.

• Original shipping costs are non-refundable.

Contact Information

If you have any questions about our refund policy, please contact us at [customer service email/phone number].

Thank you for choosing Tempr Golf! We appreciate your business and are here to assist you with any concerns.